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COURT OF APPEALS DECISION DATED AND RELEASED April 2, 1996 |
NOTICE |
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A party may file with the
Supreme Court a petition to review an adverse decision by the Court of
Appeals. See § 808.10 and
Rule 809.62(1), Stats. |
This opinion is subject to
further editing. If published, the
official version will appear in the bound volume of the Official Reports. |
No. 95-2437
STATE
OF WISCONSIN IN COURT OF
APPEALS
DISTRICT III
WALTER L. BENTS,
Plaintiff-Appellant,
v.
FLEETWOOD MOTOR HOMES
OF INDIANA, INC.,
Defendant-Respondent,
FOX R. V. SALES, INC.,
Defendant.
APPEAL from a judgment
of the circuit court for Chippewa County:
RODERICK CAMERON, Judge. Reversed
and cause remanded with directions.
Before Cane, P.J.,
LaRocque and Myse, JJ.
PER CURIAM. Walter L. Bents appeals a judgment
dismissing his claim under Wisconsin's "lemon law." He argues that credible evidence supported
the jury's verdict and the trial court erroneously directed a verdict
dismissing his claim against Fleetwood Motor Homes of Indiana, Inc. We agree.
We reverse and remand with directions to reinstate the jury's verdict
and enter judgment on the verdict.[1]
Walter Bents purchased a
mobile home in October 1991. After
bringing the unit into the dealer several times for repairs, he eventually
brought suit against Fleetwood, the manufacturer, under Wisconsin's lemon
law. Bents claimed that the furnace was
defective and the carbon monoxide sensors were defective.
After a two-day jury
trial, the jury found in favor of Bents.
At motions after verdict, the trial court found that no credible
evidence supported the jury's findings that (1) Fleetwood was provided an
opportunity to repair the two alleged defects at least four times within the
express warranty period or one year from the date of first delivery, without
successful repair; and (2) the motor home was out of service for at least
thirty days. The court directed a
verdict in favor of Fleetwood.
Wisconsin's lemon law, §
218.01, Stats., provides that if
a motor vehicle does not conform to an express warranty and the owner reports
the nonconformity to the manufacturer or the manufacturer's authorized
representative and makes the motor vehicle available for repair before
expiration of the warranty, here one year after the first delivery of the motor
vehicle, the nonconformity shall be repaired.
Section 218.015(2), Stats. If after the manufacturer is afforded
a reasonable opportunity to attempt repair, and the nonconformity cannot be
repaired, the consumer is entitled to refund or replacement under
§ 218.015(2)(b), Stats. Vultaggio v. GMC, 145 Wis.2d
874, 884, 429 N.W.2d 93, 96 (Ct. App. 1988).
The manufacturer or its
representative has been given a reasonable opportunity to attempt repair of the
nonconformity if within one year of first delivery of the motor vehicle, (1) it
has attempted to repair the same nonconformity covered by warranty at least
four times and the nonconformity continues, or (2) the motor vehicle is out of
service because of warranty nonconformities for a total of at least thirty
days. Section 218.015(1)(h), Stats.
To be out of service for
an aggregate of thirty days does not require that the motor home be in the
repair facility for thirty days, only that the motor home is not capable of
rendering the services warranted due to the nonconformity. Vultaggio, 145 Wis.2d at 886,
429 N.W.2d at 97. It may remain in the
consumer's possession and be driven. Id. The notice and opportunity to repair must be
sufficient to enable the manufacturer or its dealer to attempt to repair the
nonconformity the owner alleges. Id.
The standard to review
the sufficiency of evidence to support a jury verdict is whether there is any
credible evidence to support it.
The
credibility of the witnesses and the weight afforded their individual testimony
is left to the province of the jury.
Where more than one reasonable inference may be drawn from the evidence
adduced at trial, this court must accept the inference that was drawn by the
jury. It is this court's duty to search
for credible evidence to sustain the jury's verdict.
Fehring
v. Republic Ins. Co., 118 Wis.2d 299, 305-06, 347 N.W.2d 595,
598 (1984) (citation omitted).[2]
Reviewing the testimony
and all reasonable inferences in the light most favorable to the verdict, we
are satisfied that sufficient credible evidence supports the verdict. In November 1991, a few weeks after Bents
purchased the mobile home, Bents returned the unit into the dealer to have the
carbon monoxide sensor checked because it went off. Carbon monoxide is a odorless, poisonous gas. The dealer replaced the sensor unit. A short time later, in December, when Bents
was on a trip, the sensor went off
again. He pulled the battery and opened a window. Because of illness, Bents did
not use the unit again until July of 1992, at which time he took it to the
dealer for repair.
When Bents returned the vehicle for repairs
in July, he complained of an odor in the bedroom when the generator ran. Fox testified that persons sometimes mistake
burning eyes and nostrils as an odor.
The dealer tested for carbon monoxide with the generator running, but
not with the furnace running. The test
indicated no carbon monoxide was present.
The July repair order stated "sensor in bedroom, order new
one." Mark Fox, the dealer,
testified that he had no new sensors in stock in July.
In August, Bents took
the unit in to the dealer for several repairs, but made no complaint regarding
the carbon monoxide sensor. In
September, he again took the unit in for repairs, but made no further complaint
about the carbon monoxide sensor. On
October 6, 1992, Bents again took the unit in for repairs, and, among other
things, the carbon monoxide sensor was replaced. Shortly thereafter, Bents left for the West coast, and, by the
time he got to Minneapolis, the sensor alarm went off again. There is no dispute that the one-year
warranty expired on October 11, 1992.
Bents took the unit back
to the dealer on December 28 and the
sensor was replaced. The repair
order stated that it was the second one that was replaced. In January 1993, Bents took the unit in for
unrelated complaints. In March 1993, he
took the unit to the dealer because the sensor alarm sounded when the furnace
was running. Bents and his wife were
experiencing burning eyes and runny noses, common symptoms of carbon monoxide
poisoning. Fox experienced similar
symptoms when he tested the unit with the furnace running. Fox removed the furnace and discovered a
crack or hole in the heat chamber, and the gas line leading to the furnace was
"crimped off, twisted" from over-tightening.
Robert Farrel, a
mechanical engineer and Bents' expert witness, testified that he reviewed the
material Fleetwood and Fox provided as a result of discovery, including photos,
manuals, correspondence, depositions, and the unit itself after it was
repaired. He testified to a reasonable
degree of engineering certainty that the carbon monoxide sensors were going off
because there was carbon monoxide present in the cabin of the vehicle and that
its source was the furnace. A warranty
service report stated that the heat exchanger assembly was cracked. He testified that a crack in the heat
exchanger would enlarge as the unit heated up and cooled down. Hot gases would attack it and literally eat
away at it. He found no other potential
source of carbon monoxide.
A service bulletin from
Fleetwood dated March 10, 1991, making a general reference to sensor units
being returned that were actually functioning properly, stated: "Once the unit is installed and
operating in a coach, the only substance that will cause the unit to alarm is
carbon monoxide."
Credible evidence and
reasonable inferences therefrom support the jury's verdict. The jury could have reasonably believed that
the carbon monoxide sensors were sounding because of the presence of carbon
monoxide in the cabin due to a defective furnace. The jury could have believed that when Bents took the unit in to
be serviced in November 1991 and July 1992, Fox misdiagnosed the problem as a
faulty sensor when in fact the furnace was emitting carbon monoxide.
The jury could have
believed that Fox knew of a potential carbon monoxide problem in July because
it tested for it and decided to order a new sensor. The jury could have inferred that when Bents returned the unit to
Fox in August and September, Fox had notice of the carbon monoxide problem but
did not replace the sensor because none was in stock. The jury could have further found that on October 6, Bents again
took the unit in to have the carbon monoxide problem fixed and Fox at that time
replaced the sensor a second time. The
jury therefore was entitled to find that Bents presented the vehicle to Fox to
have the carbon monoxide problem repaired in November of 1991, and in July,
August, September and October of 1992, which would equal at least five times in
one year since the date of purchase.
Because it is essentially undisputed that the sensor continued to go off
after it was replaced the first and second times and it was not until March
1993 that the defective furnace was discovered, the jury could conclude that
the nonconformity continued after Fox was given more than four opportunities to
repair it.
Thus, the jury could
have concluded that the vehicle was out of service for more than thirty
days. In the event the sensors were
functioning properly, the unit should not have been used because of the
presence of carbon monoxide. In the
event the sensors were not functioning properly, the unit should not have been
used because of the dangers associated with undetected amounts of carbon.[3] The jury could have found that the
nonconformity started in November of 1991 and was not solved until March
1993.
Fleetwood maintains that
opposing inferences may be derived from the testimony. It argues, for example, that Bents took his
vehicle in during January 1992, and made no complaint about the carbon monoxide
problem, even though the furnace was no doubt in operation during the cold
winter months, implying that the furnace must have been operating
properly. Bents, however, testified
that he had pulled the battery and forgot about the problem, and he was not
using the vehicle much during that time frame due to illness.
Fleetwood further argues
that when the vehicle was serviced, the service was completed in one day each
time the vehicle was brought in. The
evidence was undisputed, however, that the furnace defect was not discovered
until March of 1993. The jury could
reasonably find that a faulty carbon monoxide detector or a defective furnace,
preventing the vehicle rendering the service warranted due to nonconformity,
was not fixed the day the vehicle was serviced and that the problem was
ongoing. Vutagglio, 145
Wis.2d at 887-88, 429 N.W.2d at 97-98.
As the trial court stated, either a defective furnace or defective
carbon monoxide detector substantially impaired the safety of the mobile home. The jury could have found from the evidence
that either problem was continuous from November 1991 until March 1993.
Fleetwood further argues
that Fox testified that ultra sensitive carbon monoxide detectors would be set
off for a variety of reasons, including glue used in the construction of the
home or fumes from passing cars. This
contention, along with its others, essentially argues one set of inferences
that could be drawn from the testimony.
The role of an appellate court on review of the sufficiency of the
evidence is not to assess weight and credibility. "This court is not to search the record on appeal for
evidence to sustain a verdict the jury could have reached, but did not." Fehring, 118 Wis.2d at 305-06, 347
N.W.2d at 598.
Fleetwood states that
when Bents took the vehicle in for repairs July 24, 1992, "a new carbon
monoxide sensor was installed in his motor home ...." Fleetwood provides no record citation. Also, Fleetwood contends that in July 1992,
"as Walter Bents indicated, the carbon monoxide detector was changed and
Bents went on his merry way."
Fleetwood again provides no record citation. Fleetwood proceeds to argue that it had inadequate notice of any
carbon monoxide problem thereafter, because Bents made no further mention of carbon
monoxide complaints until October 6.
These arguments essentially make inferences that could be implied from
the record. The jury, however, was
entitled to draw opposing inferences from the record.
The record does not
establish that a new sensor was installed in July 1992. It implies the contrary because Fox
testified that they were out of stock.
Also, Bents testified on direct that he could not remember whether a new
one was installed in July. Although
Fleetwood attempted to impeach him on cross with deposition testimony, the
deposition testimony was hardly decisive.
Also, the jury could have reasonably believed Farrel, the engineer. If so, replacement of the sensor in July
would have been immaterial because the presence of carbon monoxide caused by a
defective furnace had not yet been discovered.
Because credible
evidence supports the jury's verdict, we reverse the judgment and remand the
matter with directions to reinstate the verdict.
By the Court.—Judgment
reversed and cause remanded with directions.
This opinion will not be
published. Rule 809.23(1)(b)5, Stats.
[1] Bents also argues that the trial court erroneously denied its motion for summary judgment. Because we dispose of the appeal on other grounds, we do not reach this issue. Sweet v. Berge, 113 Wis.2d 61, 67, 334 N.W.2d 559, 562 (Ct. App. 1983).
[2] The trial court characterized its ruling as one based upon the sufficiency of the evidence, and both parties agree that the standard of review is whether credible evidence supports the verdict. Neither party argues that the "clearly wrong" standard applies. See Foseid v. State Bank of Cross Plains, 197 Wis.2d 772, 787, 541 N.W.2d 203, 209 (Ct. App. 1995). We therefore apply the "credible evidence" standard of review. We observe that we would reach the same result applying either standard based upon the record here.
[3] Even in the absence of evidence of a defective furnace, the jury could have believed that the sensors were not working properly because they were sounding in the absence of carbon monoxide. From Bents' testimony and the repair order of July 1992, the jury could find that Bents took the vehicle in to repair the sensor in November 1991 and July 1992. Because Fox testified that the part was out of stock, the jury could have found that it was not replaced until October 6, even though Bents returned the vehicle in August and September, giving Fox an opportunity to repair it each time it was brought in. The jury could also believe that because Fox knew that the sensors were not in stock, and made a note to order new ones, it knew of the problem and intended to repair the new one when the sensors were restocked.